We are happy to offer FREE SHIPPING WORLDWIDE for purchasing a pair of custom denim or all orders over $200. Otherwise, a flat shipping rate of $30 will apply. Selvagework sends order with Thai Post. All packages are have a tracking number so the package can be traced. An email containing the tracking number will be sent to you upon shipping of the order.
Please note that all shipments to destinations outside of Thailand may be subject to import duties and taxes, which are levied by the importing country at the time the shipment arrives in your country. All applicable duties, fees and any additional charges for customs clearance are your, our customer’s, responsibility. Please refer to your customs department for guidance.
Estimated production time of customized jeans is within 2 weeks from the order date. Shipping time is around 3-5 days depending on the country we ship to. An email containing the tracking number will be sent to you upon shipping of the order.
By approving these terms & conditions and confirming your order, a binding agreement is entered into. When we have received your order, you will receive an automatic e-mail confirming your order. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a correct shipping address for the specified delivery times. In addition, it is not possible to combine orders or add items to an existing order.
Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorize packages to be delivered without a signature.
We may share information with governmental agencies or other companies assisting us in investigation of fraud or prevention of it. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes. We will NOT give, sell, or lease your personal information to third parties!
It is our highest goal to provide complete, accurate and current info on Selvagework website. However it is possible that this site may contain some mistakes or inaccuracies, some of which may relate to product description, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time without any prior notice, which may occur after an order has been placed. We apologize for any inconvenience this may cause.